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Measuring Service Performance: Practical Research for Better Quality
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Product details
| Management number | 201814314 | Release Date | 2025/10/08 | List Price | $20.70 | Model Number | 201814314 | ||
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Format: Paperback / softback
Length: 212 pages
Publication date: 24 June 2024
Publisher: Taylor & Francis Ltd
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an appro
Weight: 390g
Dimension: 246 x 174 (mm)
ISBN-13: 9781032836966
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